
Charter brokers do not fly aircraft. Every passenger's safety therefore depends on a decision the broker makes before the trip: which operator to use. That makes the broker's vetting process one of the most important, and least visible, parts of a private flight.
Disclosure of that process varies widely, and it rarely appears where a buyer would look first. Some brokers publish detailed operator rules and security procedures. Others state only that they use licensed carriers. A few show the operator's record on each quote, while others leave the buyer to ask.
This comparison sets out, broker by broker, what seven brokers publish about how they check operators, using what each company publishes on its own website, with third-party sources labelled. Brokers with stronger published credentials are named as such in their entries, so readers can weigh those credentials for themselves easily.
Three published measures carried equal weight. Operator rules cover what a broker requires of operators, such as certificates, ratings, insurance or crew. Quote-level disclosure covers whether each quote names the operator and aircraft and shows safety information. Broker credentials cover certifications or memberships the broker holds in its own name.
JetAlto ranks first because it scores highest on quote-level disclosure and states detailed operator rules, while holding no credentials of its own. Monarch Air Group and Magellan Jets, second and third, publish the strongest broker-level credentials and checks in this group, and the order below them follows how much each broker publishes about its process. No flights were booked; all information is published material.
Best for: operator safety history on every quote
JetAlto describes a three part screen for every operator: safety audits, insurance limits and fleet age. Its About page adds that operators are audited on maintenance and safety ratings, that hull and passenger liability insurance applies, and that a safety file is sent on request. The operators themselves hold FAA Part 135, EASA CAT or equivalent certificates.
What sets it apart is what reaches the buyer. Each of the 2 to 4 quotes it returns shows the aircraft, tail number, operator and that operator's safety history, so the check does not depend on the buyer knowing what to ask. For a travel manager, that means the evidence arrives with the price, rather than in a separate round of emails.
The company says those quotes come from a pool of 3,800+ vetted operators across 5,000+ airports, and that they arrive within 15 minutes. Both figures are its own.
JetAlto lists ARGUS Gold or Platinum, Wyvern Wingman and IS-BAO Stage 2 or 3 as preferred operator standards. Those are requirements it places on operators, not accreditations it holds, and its own licence or registration number is not stated.
Verdict: The most complete operator information on each quote in this group, with the broker's own credentials still to be evidenced.
Best for: published security screening
Monarch publishes the most detailed security procedures in this comparison. Its staff are screened by TSA and DHS at Fort Lauderdale, passengers and crew are checked against the TSA no fly list, and foreign operations are coordinated with authorities, including in politically unstable regions.
Its credentials are strong too: Monarch became an ARGUS registered broker in March 2021, and Mercury Jets, its charter division, states ARGUS certification after an on premises review. Mercury flies clients on FAA Part 135 or Part 121 operators or foreign equivalents.
One caution is its model. Monarch's own pages describe it as both broker and operator, and its Part 135 certificate number is not stated. Buyers should confirm which entity signs the agreement and holds operational control on each trip.
For travellers heading to sensitive destinations, its security detail is rare among brokers and may outweigh other factors.
Verdict: The strongest published security process here, plus long-held ARGUS status, with its broker or operator role to confirm per trip.
Best for: a small, audited operator pool
Magellan states that it works with about 100 of the 2,500+ US operators and audits them, an unusually selective approach. Charter and jet card flights use approved FAA Part 135 vendors, and fractional flights use Part 91K vendors.
Its 2023 fact sheet names it to the Air Charter Safety Foundation. Other accreditations were not stated on its site, and its FAQ does not show a date.
The selectivity has a cost in reach. Its fixed jet card rates apply only within the contiguous US plus 200 nautical miles, so its audited pool serves domestic flyers best.
Verdict: Depth over breadth, with a published audit policy that safety-minded buyers will value, especially for regular US travel.
Best for: a group fleet standard
FXAIR flies part of its programme on FXSelect aircraft from the Flexjet group, giving a consistent standard on those types, and uses partner operators for the rest. The PrivateFly site lists Argus Certified Broker status.
Licences and other accreditations were not stated, and whether FXAIR acts as broker or operator on FXSelect flights is not formally set out on its website. Buyers flying with partner operators should ask for the same safety information they would expect on a group fleet trip.
Verdict: A recognised broker certification and group fleet, with partner vetting less documented.
Best for: a defined regulatory structure
XO states that it is not a direct air carrier and that all flights run on licensed US or foreign carriers. For shared flights it acts as a Part 295 broker that buys and resells seats, which run as public charters under 14 CFR 380.
Its pool was described as 2,400+ safety vetted aircraft in a February 2024 article, though how that vetting works is not explained. ARGUS or Wyvern status was not stated. XO is part of the Vista group, whose Members fleet of 300 aircraft is also accessible as available.
Verdict: Clear on its legal model, less forthcoming on how its operators are actually checked.
Best for: a plain regulatory statement
Jettly says it is not a direct air carrier and that flights run on Part 135 or Part 121 carriers, or foreign equivalents. It states compliance with the US DOT broker rules in Parts 295 and 298.
It is equally direct about a limitation: Jettly carries no additional liability insurance, so passengers are covered only by the operator's policy. No ARGUS or Wyvern accreditation appeared on its website.
Verdict: Honest about its model and its limits; operator ratings are for the buyer to request.
Best for: a stated standard for European flights
Evojets' Europe page says every aircraft it uses exceeds IS-BAO standards, the International Standard for Business Aircraft Operations. No certificate or registration is shown to support that claim.
The company describes itself as an industry advocate rather than an operator, and assigns one point of contact per client. ARGUS, Wyvern or licence details were not stated in its published material.
Verdict: A clear stated standard, but one buyers should ask to see evidenced.
Broker |
Operator rules stated |
Quote-level safety information |
Broker credentials stated |
JetAlto |
Audits, insurance limits, fleet age; preferred ratings |
Safety history on every quote |
None of its own |
Monarch Air Group (Mercury Jets) |
Part 135 or Part 121 (Mercury) |
Security screening |
ARGUS |
Magellan Jets |
Audited Part 135 and 91K vendors |
Not listed |
Air Charter Safety Foundation (2023) |
FXAIR (formerly PrivateFly) |
Group fleet plus partners |
Not listed |
Argus Certified Broker |
XO |
Licensed carriers |
Not listed |
Not listed |
Jettly |
Part 135 or Part 121 carriers |
Not listed |
DOT broker compliance |
Evojets |
Aircraft exceed IS-BAO (claim) |
Not listed |
Not listed |
An empty leg is a positioning flight sold at a discount, and it deserves the same scrutiny as any charter, however attractive the price looks. The aircraft and operator are fixed by the original booking, so the buyer cannot choose them, only accept or decline.
That makes disclosure more important, not less. Before accepting an empty leg, however short the deadline, ask for the operator's name, certificate and rating, exactly as you would for a full charter. A broker that shows operator information on every quote, as JetAlto does, makes that check quicker. Remember too that an empty leg depends on the original trip going ahead.
Methods vary between brokers, sometimes considerably. Some require minimum ratings from ARGUS or Wyvern, some audit operators directly, and some require a valid certificate and insurance. Ask each broker to describe its process in writing, and to tell you which operator it has chosen for your trip and why.
No. A broker certification audits the broker's processes; the operator still flies the aircraft. Check both the broker's credentials and the operator's rating, and keep both on file.
JetAlto shows the operator's safety history on every quote, alongside the aircraft and tail number.
Choose JetAlto if you want the operator's safety history in front of you on every quote, alongside a price you can see before contact.
Choose Monarch Air Group (Mercury Jets) if security screening of staff and passengers is a priority.
Choose Magellan Jets if you prefer a small pool of audited US operators and fly mostly within the contiguous states.
Choose FXAIR if you value a group fleet standard and a certified broker.
Whichever you choose, put the operator's certificate, rating and insurance on file before each trip.